Personal Data Protection and Processing Policy

1. General Information

[Company Name] (hereinafter referred to as the “Company”) attaches great importance to the protection of your personal data. This Policy explains how your personal data is collected, processed, stored, protected and what rights you have. Our Company acts in accordance with the Personal Data Protection Law No. 6698 (“KVKK”) and other relevant legislation.

2. Collection of Personal Data

2.1. Personal Data Collected: Our company may collect the following personal data within the scope of insurance brokerage services:

• Identity Information: Name, surname, TR ID Number, date of birth, gender
• Contact Information: Phone number, email address, address
• Insurance Information: Insurance policy number, policy details, past insurance information
• Financial Information: Bank account information, payment information
• Health Information: Health status (if health insurance is covered)
• Other: Correspondence, interviews and communication records with our company

2.2. Collection Methods: Your personal data may be collected in various ways:

• Online Forms and Applications
• Personal Meetings and Phone Calls
• Email and Other Communication Channels
• Use of Our Company's Website and Mobile Application

3. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

• Evaluation and processing of insurance policy claims
• Arrangement, implementation and management of insurance policies
• To be used for communication and information purposes (e.g. policy renewal reminders)
• Fulfilling legal and regulatory obligations
• Analyses and evaluations to increase customer satisfaction and service quality
• Internal reporting and financial transactions
• Resolution of legal disputes and processing of complaints

4. Storage and Security of Personal Data

4.1. Storage Period: Your personal data is stored for the period required for the purpose of processing. In addition, it may be stored for a certain period of time in accordance with legal regulations and contractual obligations and is securely destroyed at the end of this period.

4.2. Safety Precautions: Our company takes the necessary technical and administrative measures to protect your personal data. These measures include:

• Information security policies and procedures
• Data encryption and secure data storage methods
• Access controls and authorization
• Regular security audits and risk analyses

5. Sharing of Personal Data with Third Parties

5.1. Sharing Purposes: Your personal data may be shared with third parties in the following cases:

• To provide services with insurance companies and other insurance service providers
• With public institutions and organizations to fulfill legal and regulatory obligations
• With auditing and consultancy firms for auditing and reporting purposes related to our company.

5.2. Privacy Agreements: Sharing of your personal data with third parties is done in accordance with the relevant confidentiality agreements and KVKK requirements.

6. Access to Personal Data and Your Rights

6.1. Your rights: Within the scope of KVKK, you have the following rights regarding your personal data:

• Learning whether your personal data is being processed
• Learning the purpose and processing methods of your personal data processed
• Find out if your personal data is accurate and up to date
• Request correction of missing or incorrect data
• Requesting the deletion or destruction of your personal data
• Preventing the transfer of processed data to third parties without a legal justification
• Objection to negative consequences arising from the processing of your personal data by automated systems

6.2. Application: To exercise these rights, you can apply in writing to [Company Name]. Applications can be made via [Company Name]'s [address, telephone and e-mail information] and will be answered within 30 days.

7. Policy Changes

This Policy may be updated in line with changes in KVKK and other relevant legislation. Changes to the Policy will be published on the [Company Name] website and will be valid from the date of publication.

8. Contact Information

If you have any questions about this Policy or have a request regarding your personal data, please contact us:

Strategic Insurance Brokerage Joint Stock Company
Address: Cevizlidere Neighborhood Mevlana Boulevard No: 221 Interior Door No: 23
Telephone: [Phone Number]
Email: info@stratejiksigorta.com
Website: https://stratejiksigorta.com/